Product Designer 11
@
haku
Dec 2025 - now
Miami FL
Led end-to-end product strategy and UX design across fundraising, membership, events, reporting, and CRM integration products serving nonprofit and endurance organizations.
Designed and launched Haku IQ, an AI-powered insights experience that transforms operational and fundraising data into actionable recommendations, summaries, and KPI-driven decision support.
Partnered with product, engineering, and executive leadership to define AI workflows, recommendation frameworks,and reporting experiences that increased data accessibility for non-technical users.
Performed heuristic evaluations on core product, documenting accessibility and consistency issues for engineer
Product Designer 11
@
haku
Dec 2025 - now
Miami FL
Led end-to-end product strategy and UX design across fundraising, membership, events, reporting, and CRM integration products serving nonprofit and endurance organizations.
Designed and launched Haku IQ, an AI-powered insights experience that transforms operational and fundraising data into actionable recommendations, summaries, and KPI-driven decision support.
Partnered with product, engineering, and executive leadership to define AI workflows, recommendation frameworks,and reporting experiences that increased data accessibility for non-technical users.
Performed heuristic evaluations on core product, documenting accessibility and consistency issues for engineer
UX Designer - Contract
@
Bluetail Aviation
Nov 2024 - Dec 2025
Arizona
Developed a comprehensive user journey map that identified key pain points, leading to a streamlined design process and improved user experience.
Led the Eclipse design launch, a generative AI project, demonstrating the ability to function independently throughout all stages of the project to enhance user document accessibility.
Identified and resolved user needs through iterative A/B user research testing and utilized data-driven insights, resulting in a streamlined upload process that improved data accessibility for customers.
UX Designer - Contract
@
Bluetail Aviation
Nov 2024 - Dec 2025
Arizona
Developed a comprehensive user journey map that identified key pain points, leading to a streamlined design process and improved user experience.
Led the Eclipse design launch, a generative AI project, demonstrating the ability to function independently throughout all stages of the project to enhance user document accessibility.
Identified and resolved user needs through iterative A/B user research testing and utilized data-driven insights, resulting in a streamlined upload process that improved data accessibility for customers.
Senior Product Designer
@
Veryon
March 2021 – Jan 2025
Remote
Enhanced user experience by developing and implementing a cohesive design language in Figma, resulting in a 103% increase in average NPS for the Diagnostic product within 4 months.
Conducted on-site research with Flightdocs Enterprise users, identifying key workflow inefficiencies and optimizing processes, resulting in a 67% increase in user satisfaction.
Engaged in workshops with executive stakeholders and cross-functional teams, building UX relationships across product, client services, engineering, and key customers.
Senior Product Designer
@
Veryon
March 2021 – Jan 2025
Remote
Enhanced user experience by developing and implementing a cohesive design language in Figma, resulting in a 103% increase in average NPS for the Diagnostic product within 4 months.
Conducted on-site research with Flightdocs Enterprise users, identifying key workflow inefficiencies and optimizing processes, resulting in a 67% increase in user satisfaction.
Engaged in workshops with executive stakeholders and cross-functional teams, building UX relationships across product, client services, engineering, and key customers.
Skills
Product design
UX research
Interaction design
Design systems
Prototyping
Information architecture
User flows
Usability testing
Visual design
Html/ CSS
JIRA
Awards
Awards
1st Place Winner of the Big Idea Innovation Challenge
· 2019
Chancellor's Exemplary Leadership Award
Issued by UW-Parkside’s Chancellor, Debbie Ford · 2020
Education
Education
Bachelor’s in Graphic Design
2017 – 2020 · University of Wisconsin Parkside